Troubleshooting Guide: Ford Touch Screen Not Responding to Touch [Solutions and Fixes]

Ford’s touchscreen technology enhances the driving experience by providing enhanced control over different functions. However, it can sometimes become unresponsive. Undoubtedly, it is a moment of frustration and needs an immediate solution. What should you do if the touch screen in your Ford isn’t responding?

Check for the software glitch; if needed, reset it. Next, look for broken or damaged screen elements; you might need to replace them. Check for software updates and screen calibration next. If necessary, update the software or calibrate the screen to resolve the issue.

Stay here and read my troubleshooting guide. I will outline solutions and fixes to help you address the problem of a non-responsive Ford touchscreen.

Why Does My Screen Not Respond To My Touch?

Touch screens may not respond to touch for many reasons. However, the touch screen can be unresponsive in a Ford vehicle due to possible causes. If you face this issue, first check for these causes.

• Software glitch
• Damaged or malfunctioning touchscreen
• Calibration issue
• Software update needed

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Signs Of a Non-Responsive Touch Screen

It is easy for everyone to understand the non-responsive touch screen problem. However, I have highlighted a few significant signs that confirm that your Ford touch screen is unresponsive to touch.

Unresponsive To Touch: 

The primary sign of a non-responsive touch screen is that it does not respond to touch. When you tap or swipe on the screen, it produces no response or action.

Delayed Response:

Another sign is a significant delay in response when you touch the screen. You will notice a time lag between your touch and the screen’s response to that touch. Sometimes it becomes difficult to see the response for a few minutes.

Partial Response:

The touch screen may only respond to certain areas or parts of the screen while ignoring others. It can happen due to broken or damaged parts or dirt on different screen portions. 

Ghost Touches:

Ghost touches occur when the touch screen registers or inputs information without physical contact. It may randomly activate apps, open menus, or initiate actions without your intention.

Inaccurate Touch Input:

It may only be responsible if the touch screen consistently inputs correctly or has trouble accurately tracking your finger movements. It can lead to incorrect selections, misspellings, or unreliable touch interactions.

Unusual Pressure Required:

A non-responsive touch screen may require excessive or unusual pressure to recognize touch inputs. You may need to press harder or use different gestures to elicit a response.

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How To Fix The Ford Touch Screen Not Responding To Touch? [Problems & Solution]

Problem 1: Software Glitch

A software glitch in the Ford touchscreen disrupts its functionality. It can make the touch screen unresponsive to sending signals for action. So, you may experience touch screens not responding to touch. 

Solution:

• Start by switching off your Ford’s engine.
• Wait for a few minutes, then turn the engine back on.
• Then, locate the settings menu on your touch screen.
• Here, look for an option to perform a system reset or reboot.
• Once found, select the reset option and confirm your choice.
• Wait for the system to reboot and initialize.
• Once rebooted, test the touch screen to see if it is now responding.

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Problem 2: Damaged or Malfunctioning Touchscreen

A damaged or malfunctioning touchscreen in a Ford car can be the culprit for an unresponsive touchscreen. 

Solution:

• Switch off your Ford and remove the key from the ignition switch.
• Then take a microfiber cloth and gently clean the touch screen. Make sure you have removed dust debris or other residuals.
• Then check the screen by touching it; if it is not responding, check for damage.
• If the screen is damaged, you will need to replace it. I recommend the IPS Touch Screen for Ford. 
• Remove the old screen and install the new screen.
• Once installed, check it and ensure the screen responds correctly to every touch.

Problem 3: Calibration Issue

Calibration issues can be the cause of an unresponsive touchscreen. It can disrupt the accurate detection of touch inputs, causing it to be unresponsive. Check for calibration and calibrate the screen to resolve the issue if needed.

Solution:

• First, switch off your vehicle and remove the ignition key.
• Leave it for a few minutes, and then restart your Ford
• Once continued, go to the settings menu on your screen and look for the “ Reset” or Calibration button.
• Once found, press it and wait to complete the process
• After completing the process, test the screen and ensure it responds typically. Otherwise, go for the next solution.

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Problem 4: Software Update Needed

Ford touch screens may only respond to touch if you have updated software. Outdated software may make the screen unresponsive. You will need to update the software to access the functions.  

Solution:

• Park your Ford and turn off the engine.
• Connect your vehicle to the internet or Wifi
• Then, visit the official Ford website and navigate to the support section.
• Look for software updates specifically for your vehicle’s touchscreen system.
• Press the ” Update” to update the older version.
• Wait to complete the ” update” process.
• Once the update is installed, restart your vehicle and check if the touchscreen is now responsive.

About Different Ford Models: Touch Screen Not Responding 

We already know of various issues and fixes related to Ford’s touch screen not responding.  Let’s now discuss the Ford models that could experience this type of mechanical issue. Are you ready? Following are some models:

Vehicle	Issue	Causes	Symptoms	Solution
2011 Ford Explorer	Faulty touchscreen hardware	Software glitches or outdated system	No response to touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.
2015 Ford Explorer	Touch screen not responding to touch	Faulty touch screen hardware	No response to touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.
2022 Ford Edge	Touch screen not working	Faulty touch screen hardware	No display or touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.
Ford Sync 3	Unresponsive touch screen (Ford Sync 3)	Software glitch or outdated system	Touch screen not responding to touch	1. Perform a system reset of the touch screen.
		Software compatibility issues with connected device	Delayed or inaccurate touch responses	2. Update Ford Sync software and connected device.
Ford C-Max	Touch screen not working	Faulty touch screen hardware	No display or touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.
Ford F150	Touch screen not responding to touch	Faulty touch screen hardware	No response to touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.
Ford Fusion	Touch screen not responding to touch	Faulty touch screen hardware	No response to touch input	1. Perform a system reset of the touch screen.
		Loose or disconnected cables/connectors	Touch screen freezes or becomes unresponsive	2. Check and reattach any loose cables/connectors.
		Software glitch or outdated system	Touch screen buttons or features not functioning	3. Update the software/firmware of the system.

How Do I Reset My Ford Touch Screen?

To reset your Ford touch screen, follow these steps:

• Start by turning on your vehicle’s ignition.
• Locate the Settings menu on your touchscreen display.
• Then press the “Settings” icon to access the settings menu.
• Look for the System or About option and select it.
• Within the System or About menu, find the Reset or Factory Reset option.
• Choose the Reset or Factory Reset option to initiate the process.
• Confirm your selection if prompted.
• Leave it for a few minutes to reset
• Once done, your Ford touchscreen will reboot and return to its default settings.
• You can now reconfigure any personalized settings as desired.

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Frequently Asked Questions (FAQs):

Conclusion

Your Ford touch screen may not respond to touch for several reasons. With a reset, calibration, or software update, you can solve the problem. If you tried everything, but the problem was not resolved, it is better to contact the Ford dealership to resolve it permanently.